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Privacy Policy

Last update: 10 October 2024

1. If there are any questions regarding this Privacy Policy you can contact us using the following email address:
info@waheedeltom.com

2. What information do we collect?
You may visit our site anonymously although cookies are used to identify your session.
2.1. Contact form data
If you choose to use the inquiry form on our website, basic contact details are collected such as the email and name of the contact person
2.2. Account data
When you register for an account, we collect and store your e-mail address.

3. What do we use your information for?
Any of the information we collect may be used for one or more of the following purposes:
To answer your inquiry;
To contact you regarding our services;
To identify you as a contracting party;
To enable secure login for you in the Service;
To enable automated subscription handling;
To provide you with automatically generated information.

4. Legal basis
4.1. EU General Data Protection Regulation (GDPR)
The processing of your data is either based on your consent or in case the processing is necessary for the performance of a contract to which you are a party, or in order to take steps at your request prior to entering into a contract, cf. GDPR art. 6(1)(a)-(b).
If you are a resident of the EEA, you have the following data protection rights:
If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing support@cookie-script.com. Additionally, you can delete your account information by clicking the "Delete profile" button in your account > Profile section.
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing support@cookie-script.com.
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
4.2. Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of GDPR 2018. We will not intentionally collect any information from anyone under 13 years of age. Our website and services are directed at people who are at least 13 years old or older.

5. How do we protect your information?
We do not store any personally identifiable information about you online or using cloud storage unless those organizations comply with GDPR.
5.1. Confidentiality
All data is protected by password access. We do not request or keep financial information such as your bank account details. All personnel and subcontractors are required to sign a confidentiality agreement if full confidentiality is not part of the main agreement between the parties.
5.2. Transparency
We will keep you informed about changes to the processes to protect data privacy and security, including practices and policies. You may at any time request information on where and how data is stored, secured, and used.
5.3. Monitoring
We use different internal and external monitoring tools to ensure high system performance and availability.
5.4. Personal Data breach notification
In the event that your data is compromised, we will notify you and the ICO within 72 hours by email with information about the extent of the breach, affected data, any impact on the Service, and our action plan for measures to secure the data and limit any possible detrimental effect on the data subjects.
"Personal Data Breach" means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored, or otherwise processed in connection with the provision of the service.

6. How we use cookies
Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.
Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.

7. Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information.
This does not include trusted third parties or subcontractors who assist us in operating our website, conducting our business, or servicing you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged to keep your information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

8. Third-party services
You may access other third-party services through the Services, for example by clicking on links to those third-party services from within the Services. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

​9. Where do we store the information?
All data and databases are stored on our servers. Databases and files are continuously backed up to enable restoration to any point in time within a retention period of 30 days. Backups are stored on file storage systems as the database.

10. Data access
If you are a registered user, you may access information associated with your Account by logging into our Services.
You may at any time obtain confirmation from us as to whether or not personal data concerning you is being processed.
On your Account Page, you can at any time export a data copy, which you may transmit to another controller of the data.

11. Request for rectification, restriction, or erasure of the personal data
11.1. Rectification
You may at any time obtain rectification of inaccurate personal data about you.
11.2. Restriction of processing personal data
You may at any time request us to restrict the processing of personal data when one of the following applies:
if you contest the accuracy of the personal data, for a period enabling us to verify the accuracy of the personal data;
if the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; or
if we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims.
11.3. Erasure
You may without undue delay request the erasure of personal data concerning you, and we shall erase the personal data without undue delay when one of the following applies:
if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
if you withdraw your consent on which the processing is based, and where there is no other legal ground for the processing;
if the personal data have been unlawfully processed; or
if the personal data have to be erased for compliance with a legal obligation in EU or national law.
You can also remove your account data yourself on the Account Page. If you have any Membership data associated with your account, it will not be removed automatically when deleting Account data by you.

12. Data retention
12.1. Data retention policy
Membership data will due to tax regulations be retained for up to three fiscal years from the cancellation of your Service account.
End-User Data and Account data will be erased immediately when you delete profile in the Service account settings or request your data to be deleted.
12.2. Data retention for compliance with legal requirements
You cannot require us to change any of the default retention periods, except for the reasons linked to compliance with specific laws and regulations.

13. Your consent
By using our site and/or our Service, you consent to this Privacy Policy.
By using our Service, you consent to the Terms of Service.

14. Changes to our Privacy Policy.
This Privacy Policy may be modified from time to time, so please review it frequently. If we materially change the ways in which we use or share personal information previously collected from you through our Service, we will notify you through our Service.
Changes to Privacy Policy will appear on this page, and the Privacy Policy modification date will be updated (the date at the top of this page).

Copyright © 2003 - 2025
MENA Software Solutions



Copyright © 2003 - 2025           MENA Software Solutions
Invite WHATSAPP friends